Here we have a mock quote for phone systems with 10 extensions we have shown no voicemail but instead an answering machine. We have used an OS7030 which is the level entry switch. Previously this would have been known as a Samsung DCS. The Samsung DCS telephone systems did consist of the DCS then the compact and compact2, the Samsung DCS 816 and then the Samsung DCS 408; these have been phased out over the last few years, some of these models earlier than others. The Samsung DCS has now been replaced by the Officeserv PBXs which consists of the 7030, 7100, 7200, 7200s and the larger 7400. The basic’s are the same but with technology advancing all of the time comes the enhancements which make for smoother and easier operating. We still get enquiries about the Samsung DCS because it has a reputation amongst Samsung Phone Systems of being a very reliable hard wearing piece of kit; the office-serve is no less robust than any other Samsung Telephone Systems.

Similarities of the Samsung DCS

The basic features exists such as audio conferencing, which allows the user to initiate a conference between him/her and up to 4 other members, the trunk-to-trunk feature allowing a caller to be transferred to an outside line, I think that this is almost as if any phone in the world is basically an extension of your PABX, giving ultimate privacy. Paging zones set up so that a page facility can work as a tanoy projecting voice announcements through the handset speaker, loud speakers can be added . CLIP, Review, LNR, Redial, Recall, a directory to store hundreds of your contacts personally or universally. Call-back for when a colleague is unavailable. The list is vast just ask our OfficeServ maintenance team.

What we haven’t quoted for is a OfficeServe voice-mail, this too has come a long way recently, not only do we use this for the purpose of taking msgs but also for recording live conversations which in turn can be transformed into a WAV file and email or stored until later. Auto Attendant is part and parcel of VM this is where prompts are heard like press1 for accounts, 2 for workshop etc. it has Quick Memo for passing information between staff on the telephone-system. Recordings can be forwarded by adding an introduction or not.

Us and the Samsung DCS 

Why do we recommend picking ourselves to purchase your phone-system- well firstly we are one of only eight platinum re-sellers for Samsung telecoms. Meaning that we always have the necessary spares for repairs to hand at all times. We employ our own team of fully trained engineers and trainers, adept at VOIP and CTI solutions. The Samsung Office Serv is manufactured in Korea which prices it extremely competitively in the market place and add to this we discount hardware up to 25% on the Samsung OfficeServ. We have been established since 1992 and install and maintain switches the length and breadth of the UK.